Frequently Asked Questions

Everything you need to know about your Ellaé Lisqué shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by destination, generally ranging from 7-14 business days.

What is your return policy?

We offer returns for store credit or exchange within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible.

How do I track my shipment?

Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, Ellaé Lisqué ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected service.

How can I ensure I select the correct size?

We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for the best comfort.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options such as Afterpay and Klarna.