Returns & Exchanges
At Ellaé Lisqué, we want you to feel confident and empowered in your purchase. If you are not completely satisfied, we offer a flexible return policy for store credit or exchange within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure items are unworn, unwashed, and have all original tags attached. Securely pack the items in their original packaging if possible.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection and Credit
Once our warehouse receives and inspects your return, we will issue your store credit or process your exchange within 5-7 business days.