Returns & Exchanges

At Ellaé Lisqué, we want you to feel confident and empowered in your purchase. If you are not completely satisfied, we offer a flexible return policy for store credit or exchange within 14 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Ensure items are unworn, unwashed, and have all original tags attached. Securely pack the items in their original packaging if possible.

  • 3.
    Print and Ship

    Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Quality Inspection and Credit

    Once our warehouse receives and inspects your return, we will issue your store credit or process your exchange within 5-7 business days.